Dubuque's Custom Cut Mats by Shannon - Experience The Difference
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How many of one color per size do I need to order?
Are there colors that I can order without a minimum number of required mats?
What is your approximate turn around time?
Are multiple openings available?
What is the shipping cost?
What is Crescent X Board?
How can I pay for my order?
Additional Questions?

Q: How many of one color per size do I need to order?
A: There is a listing of the number needed per size on the regular mat board page. You can mix and match these colors. Some inners, some outers, rectangles. ovals, etc. We are very flexible and make every effort to meet your needs.


Q: Are there colors that I can order without a minimum number of required mats?
A: Yes. On the general information page is a list of these popular colors. You can order one or 1000.


Q: What is your approximate turn around time?
A: Our turn around time is usually less than two weeks, depending on the availability of the board. If yours is an extra large order, we will partial ship as soon as we get a full box so that you may get started on your project.


Q: Are multiple openings available?
A: Yes. Add $1.50 per additional opening on a single mat and $3.00 per additional opening on a double mat.


Q: What is the shipping cost?
A: It depends on where you are. We charge what it costs us. It is impossible to estimate because of different weight and location specifics.


Q: What is Crescent X Board?
A: X Board is a relatively inexpensive way to back your art work. It is about the same thickness as mat board, with chipboard in the middle and white on both sides. Foam board is better. We do not recommend X Board for larger frame sizes (16x20 and over) as it is really not thick enough.


Q: How can I pay for my order?
A: We accept Visa, MasterCard and Discover. Call us to set up a Billing Account!


If you have any additional questions please call us at 1-423-272-5967. We will be happy to give you an answer